Basic Training/Coaching Options included with the PURCHASE of WorkCenter:
- Quick Start Reference Guide
- Help Manual
- Flash Videos
- FAQs (Frequently Asked Questions)
- PDF flyer explaining interactive marketing libraries and Action Plans
- vForms WorkCenter Website Forum
- Website information
- What's new in WorkCenter - link inside WorkCenter under SUPPORT TAB
Training or personal coaching above and beyond the Basic Training/Coaching Options described above are subject to the following terms and considerations:
Purchase Personal Coaching/Training Contracts: - Live Person Contact (Priority Queue) – One on One
*If you purchase a Coaching/Training contract the same day that you purchase WorkCenter, you can save 10% off the support plans below.
Unlimited 12 month Email Training/Coaching/Support $300.00
Rapid response via priority queuing telephone log system - call back estimated 15 minutes
Incident call: $59 for up to 10 minutes, $5 per minute in excess of 10 minutes. Credit card authorized for $100 minimum - settled for actual service fee
Pre-Paid Coaching/Training/Support Contracts:
A. Minimum call 3/10 hour or 18 minutes - Calls then billed in 6 minute increments or 1/10th of an hour
B. Contracts good for one year from the date of purchase
C. No refunds granted on unused time or purchase of contracts
Caller will be issued a SUPPORT CONTRACT ID NUMBER - leave this number when calling in for priority queuing
Pre-Paid Coaching/Training/Support Contracts Available:
A. 1 Hour - $150
B. 5 Hours - $600
C. 10 Hours - $1000
|